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Tamer Shafik

About Me

Visionary leader, Tech Enthusiast | 25+ Years Driving IT Results
My passion: Leveraging technology to build thriving businesses. I thrive on weaving a tapestry of integrity, customer-centricity, and efficiency into every project. This translates to delivering best-in-class solutions that optimize operations, empower data insights, and propel business outcomes.

Proven Expertise:
25+ years of success steering enterprise IT, leading change initiatives, shaping architectures, and streamlining data analysis.
Expert architect: Conceptualizing and integrating cutting-edge technology solutions that safeguard data, boost efficiency, ignite innovation, and fuel business strategy.
Team builder extraordinaire: Cultivating high-performing teams and fostering cultures of excellence through talent acquisition, leadership development, and collaboration.

CAREER CAPSULE

Tamer Shafik Professional workspace

Tangible Impact:
Built a vibrant, productive organizational structure that fueled work efficiency, precise quality assurance, and enhanced product value, leading to stronger customer relationships.
Ready to unlock the power of technology? Let's connect!

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SELECTED ACHIEVEMENTS

Tamer Shafik City Scape

Fruitfully formalized extended resolution support center operations, achieving “fix” rates of 96% outstripping previous benchmark of 73% the established service level agreement standard.
Exceptionally slashed end-user complaints from 1+ weekly to virtually non-existent levels.
Assertively saved company over EGP 800,000 in annual costs and increased productivity by deploying new system in resolving issues related to business applications and system support of Business processes.
Tactfully led trade missions that led to a successful collaborative agreement between Etisalat Mist and Mobinil.
Key player in conducting “Mind Mapping” trainings sessions to 20+ groups in both Egypt and Saudi Arabia, aiming to increase efficiency via knowledge management.
Successfully led MS Dynamics AX ERP Project including planning, finance and logistics.

My Roles & Responsibilities

Professional History

Group Chief Information Officer, El Sewedy Inductries

·        Leveraging and applying technology (CRM, web, mobile app, and analytics) for 9+ factories in 20+ country with multiple industries using connectivity & high availability concept, collaborating with all system integrator for IT solutions.
·        Established an Application as a “Data Bank” providing “Proactive Business Intelligence Unit” anticipating next best business move through analyzed data & statistics “Digital transformation”.
·        Big data architect creating blueprints for data management systems. Designing a plan to integrate, centralize, consolidate and maintain “Big Data”.
·        Escorting the national team of IT members to perform with the standards that realizes El Sewedy Industries group business objectives.

Director ICT, HOLW EL-SHAM FOR FOOD INDUSTRIES S.A.E.

  • Shaped Information Communication Technology (ICT) strategic and operational plans, ensuring best workflow and operational process on day-to-day practice.

  • Constructed ICT security system and disaster recovery plan that minimizes the risk of data loss and breach of privacy of the Corporation’s information and other stakeholders.

  • Aligned company’s technology infrastructure in terms of; budget, quality, capacity, cost efficiency, continuous improvement with the company’s growth goals.

IT Manager, Delicious Inc.

  • Remodelled technology leadership for Messaging Services, LAN Services, APN, SDSL Solutions, Desktop Services, Application Development, Wide Area Data and Telecommunication Services for +1000 employees in 92 Outlets.

  • Reduced annual costs by 200.000EGP through initiating “Data Centre”, significantly enhancing the data exchange and “Audit System” automatically revealing sceptical concerns.                           

  • Provided input in company’s future CRM strategies using formal standardized process & upgraded system from “Comsys” to “MS AX R3

Oracle ERP Senior Consultant, Fujitsu

Oracle ERP Senior Consultant
• Presented leadership and proficiency in evaluating existing account generators and rules, and endorsed improvements via “best practices” and R12 functionality for the Sub-Ledger Accounting (SLA) rules.
• Reviewed and produced requirement analysis, process review, fit gap analysis, compatibility recommendations documentation and upgrading services to migrate to Oracle R12.
• Conducted “Mind Mapping” training sessions to groups of 40 in the US and Singapore. Sessions aimed to align increases in efficiency through understanding knowledge management.

Oracle ERP Consultant
• Monitored and reinforced Oracle EBS R11, 12 for Financials and Supply Chain. Utilized SDLC procedures and practices in all activities and deliverables.
• Served as back-up department Supervisor (finance), frequently sought out by employees to handle issues and defuse problem situations.

System Administrator
• Administered, fine-tuned, and improved key business systems including internet, intranets and ERP in an effort to improve customer satisfaction rates and system.
• Performed daily monitoring, maintenance and backup of Windows 2000 domain.

Head of Operation Support Section, Egypt Air

• Oversaw the maintenance and security of technical services and information, as well as ensured adequate training and abilities of IT employees.
• Implemented new software and technologies, develop preventive measures and document issue resolution procedures.

Banker, Suez Canal Bank

• Accomplished Capital market Research (primary& secondary), proposed revenue progress ideas, and generated necessary reports for large clients such as ALICO group.

Main Projects

Oracle ERP Projects (E-Business suit)

This section is a great space to introduce Implementation projects with general description.

Designer's Desk

General Authorized Free Zone and Investment (Ministry of Investment)

Technical Project Manager and Application Consultant for ERP Package “ Oracle R12”

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Egyptian Iron And Steel

Application Consultant for ERP Package “ Oracle R12”

Workspace

Egyptian Public Authority for Drainage Projects (Ministry of Water Resources and Irrigation)

Application Consultant for ERP Package “ Oracle R11”

Designer's Desk

Application Consultant for ERP Package “ Oracle R11” (Ministry of Water Resources and Irrigation)

Application Consultant for ERP Package “ Oracle R11”

City Scape

Misr Petroleum (ministry of petroleum)

Application Consultant for ERP Package “ Oracle R11”

Workspace

Capital Market Authority (Saudi Arabia)

Finance and logistics ERP application consultant

Backpacker

SEDER (Saudi Arabia)

Finance senior implementer

Designer's Desk

Al-Joumaih (Saudi Arabia)

Upgrader Project from R11.5.10.2 to R12.1.3

Main Freelance projects

IT/IS Consultations

Asfour Crystal.png

Crystal Asfour

Oracle E-Business suit healthy check (R11).
*Project cycle.
*Project management efficiency.
*Documentation.

Scope of implemented modules(General ledger, Account payable, Account receivable, Fixed asset, Cash management, Inventory, Purchasing)

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24 Group

*Select ERP application.
*IT hiring cycle.
*Company infra structure.

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Radwan Mardini

*Select and manage Microsoft AX ERP application.
*Re-engineer IT department.
*Enhance infrastructure.
*Manage new project (Web site, Social media,...).
*Build IT policies and procedure.

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E-Zee

Connectivity, Network and Data center rebuild
E-Zee group

Skills

I’ve mostly acquired skills through my education and work experience. I’m definitely proud of the skills I’ve gained across the years, and lucky to have had the support to become a professional in my field. But what I’m most proud of is my perseverance through it all. Read through my site to discover how you can benefit from my skills.

Sunny Motel

LANGUAGES & TECHNICAL DEVELOPMENT

 Arabic - Mother tongue  English- Intermediate

 Oracle R 10gi:SQL  Oracle e-business suite  Oracle R 11i: Project Billing & Costing Fundamentals
 Oracle 11i Implement & Use Purchasing & Inventory  Oracle 11i Service Request
 Oracle R11i – General Ledger  Oracle 11i Implement & Use of Accounts Receivable & Payable
 Oracle R11i Use & Implement CRM Application  Oracle Assets & Discoverer for Admin
 Oracle R 11i Service Contact & Cash Management  Oracle R 11i Implement & Use of Quality & Cost Management  Oracle 9i AS Release 2: Discoverer for End Users  Oracle R 11i Application Navigation

Workspace

PERSONAL ABILITIES

Visionary Thinking
Solution-Oriented
Confident Decision Making
Proficiency with New Technology Trends

Minimalist Staircase

CORE COMPETENCIES

Service Level Agreements
Strategic Planning
Budgeting & Forecasting
Team Management / Training
Business Needs Analysis
Vendor Relationships
Customer Service Delivery
Productivity Enhancements
Risk Assessments

Office with Triangle Windows

TECHNICAL CAPABILITIES

System expandability & reliability
Operations / Infrastructure Management
System / Network Process Controls
Help Desk Management
Technical Troubleshooting

What I’ve Learned

EDUCATION & SPECIALIZED TRAINING

Cairo University, Phd Degree

Sadat Academy, Master Degree

Cairo University, High Diploma

Cairo University, High Diploma

"Do not go where the path may lead. Instead, go where there is no path and leave a trail"

Ralph Waldo Emerson

Get in Touch

Cairo Governorate, Egypt

+201002211305 , +201154443434

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